Erick Bartolomeu Urbano Sotelo

Managed Data Center operations, verifying physical and logical controls to ensure robust security and continuous availability.

Planned and executed internal audits, establishing clear chains of custody for evidence and conducting thorough log analysis to identify and mitigate risks.

Oversaw the security of sensitive Hardware Security Module (HSM) artifacts, managed PKI ceremonies, and ensured the integrity of CRL/OCSP and CP/CPS processes.

Played a direct, pivotal role in the successful attainment of the WebTrust seal for ECR-CV, significantly enhancing organizational credibility and trust.

Acted as Technical Lead for .CV DNSSEC, designing signature architecture, managing KSK/ZSK & rollovers, publishing DS records, overseeing ceremonies, and conducting continuous monitoring and integrity testing.

Conducted internal IT system audits, preparing detailed reports and implementing follow-up actions to address identified vulnerabilities and enhance security posture.

Administered a wide array of systems including Active Directory, DNS, DHCP, Linux/Windows servers, web servers (IIS/Apache/Nginx), and databases (SQL Server, MySQL/PostgreSQL/Oracle).

Managed virtualized environments (VMware/Proxmox/LXC), storage solutions, disaster recovery, system hardening, vulnerability management, and SSL certificate lifecycles.

Integrated regulatory information systems (siras.cv, sgir.cv), provided critical support for codigopostal.cv, developed Power BI dashboards, and automated operational tasks.

Designed and implemented various information systems, improving data processing efficiency and accessibility for internal stakeholders.

Administered critical IT infrastructure, ensuring system stability and performance for regulatory operations and minimizing downtime.

Managed and contributed to multiple IT projects, delivering solutions on time and within scope to meet organizational needs and strategic goals.

Oversaw information management processes, ensuring data integrity, security, and compliance with internal policies and standards.

Taught comprehensive courses in Computer Architecture and Operating Systems, preparing students for advanced technical roles.

Developed and delivered engaging curriculum, fostering a strong understanding of core IT principles among students.

Managed network configurations and provided comprehensive support for ERP PRIMAVERA, ensuring seamless business operations.

Maintained network integrity and connectivity, troubleshooting issues to minimize downtime and enhance user productivity.

Performed maintenance on computer systems and networks, resolving technical issues and ensuring continuous operation for all users.

Administered Linux servers and network devices, optimizing performance and ensuring system security and availability.